Privacy Policy

Privacy Policy

Introduction

Welcome to https://fiesta-tortilla-chips-el-ranchero.chicagotortillachips.com (hereinafter referred to as “Fiesta Tortilla Chips El Ranchero,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of data we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://fiesta-tortilla-chips-el-ranchero.chicagotortillachips.com.
  2. Any mobile applications or services offered by Fiesta Tortilla Chips El Ranchero.
  3. Online interactions through emails, newsletters, calls, and text messages (SMS) from our company.
  4. Physical locations or events where we collect data through participation or registration.

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website but operated independently. These entities have their own privacy policies governing user data, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the following activities related to your interactions with us:

  1. Account Creation: When you create an account on our platforms, we collect personal information necessary for account setup and management, including name, contact details, and login credentials.
  2. Payment Transactions: We process payment information when you make purchases from our online store or services. This includes cardholder details, billing addresses, and payment history.
  3. Communication Preferences: You can choose to receive marketing communications, such as newsletters or promotional offers, by signing up on our website or through other channels.
  4. Product Interactions: We may collect data about your use of our products, including preferences, feedback, and product reviews.
  5. Location-Based Services: With your consent, we may access your location data to provide personalized services or relevant offers based on your geographic area.

Personal Data Collection

We collect several types of personal information, which can be broadly categorized as:

  1. Identification and Contact Details: This includes your name, email address, phone number, mailing address, and unique identifiers such as device IDs or cookies.
  2. Financial Information: We process payment details, including credit/debit card numbers (masked for security), expiration dates, and billing addresses to facilitate transactions.
  3. Purchase History: Data related to your buying behavior, such as products purchased, transaction amounts, and purchase frequency.
  4. Mobile Device Data: Information from mobile devices used to access our services, including device type, operating system, browser type, and IP address.
  5. Location Data: If you opt-in, we may collect data about your location to enhance your user experience or tailor content.
  6. Feedback and Reviews: Your feedback, comments, and product reviews help us improve our services.
  7. Social Media Information: When you interact with our social media pages, we may collect data from these platforms, including public posts and profile information.
  8. Product Information: Details about products you view, search for, or purchase on our website.

Cookies

We use cookies (small text files stored on your device) to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, like secure login and navigation.
  2. Preference Cookies: They remember settings you’ve chosen for a personalized experience.
  3. Analytics Cookies: Used to collect data about your interactions with our site, helping us improve its performance and content.
  4. Marketing/Advertising Cookies: These enable targeted ads based on browsing behavior. You can control non-essential cookies through our Cookie Manager.

Children’s Privacy

Fiesta Tortilla Chips El Ranchero does not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents to supervise their children while online.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data where there is no compelling reason for its retention.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to or withdraw consent for specific purposes of data processing.
  7. Non-Discrimination: You have the right to complain about our data handling practices without being subjected to unfair treatment.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us:

  • Email: contact@fiesta-tortilla-chips-el-ranchero.chicagotortillachips.com
  • Mailing Address: Fiesta Tortilla Chips El Ranchero, Privacy Team, [Street Address], [City, State, Zip Code]

We appreciate your trust in protecting your personal information, and we strive to ensure a secure and transparent data handling process.